Why Dreamhair?
We strictly focus on sourcing authentic ponytails from women who either donate or sell their virgin hair. We rigorously clean the hair and prepare it to be made into various extension types. We have the widest range of extension types including wefted, taped, pre-bonded, clip extensions and wigs. Our textures range from fine to coarse, curl patterns range from natural straight to natural curly, and we have a wide range of colors to choose from.
Do you offer wholesale?
No we do not.
Sourcing
What origin of hair do you source?
We source hair from Indian and Cambodian women. We have our own team of collectors who cut ponytails from women who reside in Phnom Penh,Cambodia, a collecting team in India who has contracts to barber in the southern temples of Chennai and Andhra Pradesh, India.
What is the difference between Indian & Cambodian hair?
Indian hair is finer in texture while Cambodian is more coarse.
What is the difference between raw hair and virgin hair?
"Virgin hair" is a term that now includes cheap processed hair from China, and some companies use the word "raw" to differentiate the two.
In reality, hair is either virgin by definition or it's not virgin hair. We use virgin hair to make our colored hair extensions. Raw hair or virgin hair is cut from ponytails with no chemical processing. This hair lasts longer and resembles your own hair more and is the highest quality of hair you can get.
Hair from China is cheaper, the hair comes from the floor and is heavily processed. This hair usually looks perfect out the pack and is coated in silicone to make it appear shiny. Hair like this doesn't last long nor does it qualify to be dream hair extensions.
Common Questions
How long will my hair last?
Virgin hair will last until there is no hair on the weft if properly cared for. This means over time your 26" hair will be trimmed down to 12" and still be wearable.
Does your hair shed?
Our wefts are double machine wefted, and our tape and tips are sealed which means little to no shedding.
Does your hair tangle?
Our hair is human hair, so whatever your hair does this hair will do. It can tangle when the hair is dry. Dry hair will have some shedding with detangling.
Our hair does not tangle to the point where the hair gets worse after washing or to where you have to throw the extensions out.
If you follow our weekly maintenance, you should experience minimum tangling and shedding.
How many oz. are in each bundle?
Wefted bundles is approx. 3.5+ ounces on average. Custom 4 oz bundles will be available by request
Pre bonded and tape approx. 50 grams per bundle
Clip in sets
18" 200 grams 9 pieces
20" 225 grams 9 pieces
22" 250 grams 9 pieces
24" 275 grams 9 pieces
26" 300 grams 9 pieces
Closures/Frontals/Wigs 130-200% density
Details on weight and sizes will always be in each products description box
How many bundles will I need?
The following is an average for the first install.
*For a full sew-in with minimal leave out*
12-20 inches – 3 bundles
22-24 inches – 3-4 bundles
26-30 inches - 4-5 bundles
*For a partial or sew-in with at least 4x4 inches of leave out & 1" of perimeter out*
12-16 inches 2-3 bundles
18-24 inches 3 Bundles
26-30 inches 4 Bundles
*Closure Sew-in*
12-20 inches 3 bundles
22-24 inches 3-4 Bundles
26-30 inches 4 bundles
*For a frontal sew in*
12-24 inches – 3 bundles
24-30 inches – 4 bundles
*For Pre Bonded & Tape Extensions*
Highlights
12"-26" 50-150 grams
Volume
12-26 inches- 50-150 grams
Length
14-18 inches 150-200 grams
20 inches 200 grams
22-24 inches 250-300 grams
How do I maintain my hair?
We send a specific hair care manual with each order on how to maintain your hair. You can also visit our Blogs listed at the top on the home page or visit our youtube channel
Is your colored hair natural virgin colors?
We use virgin hair to create our colored extensions, but to find natural colored virgin hair is rare and very expensive. New technology allows us to color hair without causing damage which creates flawless vibrant colors.
How can I select the correct color?
You can purchase a color ring for your reference. We also have various videos of the extensions by themselves in natural light and on models. Watch the videos in the "product details" section of each product, visit our blog posts located at the top of the home page, or visit our youtube channel
How do I install my extensions?
Please visit our Appointments page for installations at Dream Hair certified locations. You can visit our blog posts located at the top of the home page or you can also visit our youtube channel for at home installation tips.
Can I color my hair?
Yes. You should have a professional lighten/color your hair, as using traditional lighteners and hair color will damage your extensions. You can purchase our colored hair, which has over 10 vibrant shades. Our pre-colored hair is done through a depigmentation and regimentation coloring process. Our ammonia free/developer free coloring leaves the hair soft, strong, and healthy.
Can I blow dry/ straighten my hair?
Yes. Please note natural wavy and curly textures will heat damage if excessive heat is used, just like your natural hair.
Can I purchase my extensions in store?
Yes. You can purchase from any dream hair certified salon listed on our page under "Need Help?" Locations.
How long will it take for my hair package to ship?
Virgin Hair will be shipped in 5-7 Business days
Eyelashes will be shipped next Business day
Combined hair/eyelash packages will be shipped with hair extensions
All hair packages must be signed for USPS/UPS will make 3 attempts and the package will be redelivered to us. If you cannot sign for a package, leave a note on your front door with your first and last name, tracking number and a note saying to leave the package on the porch.
Do you accept refunds?
No. We do not accept refunds.
Do you have a warranty on extensions?
Yes. In the rare event of a faulty bundle, we will replace the bundle after we troubleshoot your issue. You may email dreamhairservices@gmail.com with the subject line "warranty" and have your first and last name and order number in the email with the issue your having. Please provide photos.
Do you accept exchanges?
Not currently. You can cancel your order within 24 hours.
How do I cancel an order?
To cancel an existing order please submit the contact form on the "Contact Us" page or email itsdreamhair@gmail.com within 24 hours. Any submissions after this cut off time will not be honored. After receiving a confirmation email, your order will be refunded. Please allow 5-7 business days for your bank to deposit your funds back into your account
What are your Eyelashes made of?
"Mink" is used as a name. We use human hair for our eyelashes. All of our eyelashes are cruelty-free!